Essential Skills Manual - Automotive Service Technician

ESSENTIAL SKILLS DOCUMENT USE

GUIDELINES

Automotive Service Technician

NOC 7321

Page 133

Automotive Service Technician

NOC 7321

Learners will use strategies for locating, retrieving, interpreting and entering

information in/from documents and for creating trade documents

Introduction

Document Use (DU) tasks involve the process of locating, organizing and using
information in different visual displays that include words, numbers and diagrams.
These visual materials efficiently summarize large amounts of information in a small
amount of space and are widely used in trade occupations.

Apprentices must be proficient document users if they are to be successful in
technical training and in job performance. This guide has been developed to provide
apprentices with strategies to use trade documents quickly, efficiently and
accurately. Learners will locate, interpret and evaluate information in documents
and will create documents common to their trade. Understanding document
structure and the strategies for using them will lead to more efficient information
processing. For the purpose of the Trade Essentials project, documents have been
categorized and defined as follows:

ƒ List – A document that records items in a row.

ƒ Table - A document that arranges information in rows and columns.

ƒ Form – A document that contains blanks for the insertion of pre-specified

information.

ƒ Chart - A document that is used primarily to make large quantities of data

easier to understand, illustrates the relationship between different parts of

the data, and commonly presents information as plots with reference to an

axis. Charts are generally graphical in nature and contain very little text.

Examples of charts include pie chart, flow chart, bar graph, line graph,

histogram and pictogram.

ƒ Graphic Document – A document that portrays information as an imitation

of the real world. Examples of graphic documents include pictures,

diagrams, drawings, blueprints, schematics, maps, symbols, signs and icons.

The following guide outlines a list of recommended resources (See Appendix A) for
each objective in the Document Use curriculum framework and, where possible,
includes online website materials that complement these resources. Three formats
are provided to allow learners the opportunity to review competencies in a way that
best suit their needs. These resources are categorized as follows:

ƒ Non-contextualized - Curriculum resources that are not related to any

trade or occupation. These resources may be used to review the

competencies in a stand-alone manner before transferring the skill to trade-

related materials.