Unit
3
Content
Process
" Flexibility and
Adaptability
"
Strong Consumer Orientation
Hand out a
reading on distinctive
* Reputation and
Image
competence (H03-1).
" Personnel
Remember,
a firm can only
recognize one
of
these nine areas as a
competency if the
customer
perceives it as a
competency.
D. Relating
distinctive competencies
to
relevant
business opportunities
The determination
or recognition
of a
firm's distinctive competency
is one of the
critical, culminating
events of the
analysis
phase of strategic
planning.
The distintive
competency of
the business
becomes the focus or
driving force around
which
relevant business opportunities
are
chosen, mission
and goal statements
arran
ged, and strategic
actions structured.
The tationale for
this statement can best
Put up TP 3.0b:
Refined Analysis
Stage
be
understood by reviewing
the situation
of Strategic Planning.
analysis
phase of the strategic
planning
process.
First,
environmental analysis
yields a Review
each stage of
the process.
series
of environmental opportunities.
These are then
subjected the scrutiny
of
internal analysis
to determine if,
in fact,
they are
relevant business opportunities.
As a simultaneous
process, environmental
and
internal analysis permit
the firm to
clearly
recognize its
distinctive
competencies
and capabilities.
Then,
the range of relevant
business op
portunities
are evaluated from
the per
247