Strategic Planning in the Small Business

(Ron) #1
Unit 1

HO
1-2 (continued)

MARKETING
STRATEGY

Describe
Promotional
Strategy

* What
advertising
media will
be used?

" What days
of week will
various media
be used?

* 
What media
will be used
during various
seasons
of the year?

" How
will merchandise
be displayed?

Define
Pricing Strategy

" How
are prices
calculated for
each product/service?

*
What factors
are included
in setting prices?

" Which product/service


sales are price
sensitive?

" Which
products/services
attract customers
at sale
(reduced/discount)

prices?


" How important
is pricing
to overall
marketing strategy?

" What time,
of year will
sales pricing
be important?

" What
discount policies
will the
business follow?

" What
pricing policy
will be used
for "slow
movers"?

Outline Customer
Service

" What
special services
will be
offered?

" What types
of payment
options will
the business
offer?

" How will
the business
handle "returns"?

Selling
Methods


" What selling
methods will
be used?

* What selling
methods
will be used during
various
seasons of the
year?

" Who will
direct/coordinate
the various
selling
methods?

" Will
the business
provide sales
training
for the sales force?

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