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ContentsContents
Chapter List by Subject Area xv
Contributors xix
Preface xxvii
Guide to the Internet Encyclopedia xxxi
Reviewers 887
Index 895
Volume 1
Active Server Pages 1
J. Christopher Sandvig
ActiveX 11
Roman Erenshteyn
ActiveX Data Objects (ADO) 25
Bhushan Kapoor
Application Service Providers (ASPs) 36
Hans-Arno Jacobsen
Authentication 48
Patrick McDaniel
Benchmarking Internet 57
Vasja Vehovar and Vesna Dolnicar
Biometric Authentication 72
James. L. Wayman
BluetoothTM—A Wireless Personal
Area Network 84
Brent A. Miller
Business Plans for E-commerce Projects 96
Amy W. Ray
Business-to-Business (B2B) Electronic
Commerce 106
Julian J. Ray
Business-to-Business (B2B) Internet
Business Models 120
Dat-Dao Nguyen
Business-to-Consumer (B2C) Internet
Business Models 129
Diane M. Hamilton
Capacity Planning for Web Services 139
Robert Oshana
Cascading Style Sheets (CSS) 152
Fred Condo
C/C++ 164
Mario Giannini
Circuit, Message, and Packet Switching 176
Robert H. Greenfield
Click-and-Brick Electronic Commerce 185
Charles Steinfield
Client/Server Computing 194
Daniel J. McFarland
Collaborative Commerce (C-commerce) 204
Rodney J. Heisterberg
Common Gateway Interface (CGI) Scripts 218
Stan Kurkovsky
Computer Literacy 229
Hossein Bidgoli
Computer Security Incident Response Teams
(CSIRTs) 242
Raymond R. Panko
Computer Viruses and Worms 248
Robert Slade
Conducted Communications Media 261
Thomas L. Pigg
Consumer Behavior 272
Mary Finley Wolfinbarger and Mary C. Gilly
Consumer-Oriented Electronic Commerce 284
Henry Chan
Convergence of Data, Sound, and Video 294
Gary J. Krug
Copyright Law 303
Gerald R. Ferrera
Customer Relationship Management
on the Web 315
Russell S. Winer
Cybercrime and Cyberfraud 326
Camille Chin
Cyberlaw: The Major Areas, Development,
and Provisions 337
Dennis M. Powers
Cyberterrorism 353
Charles W. Jaeger
Databases on the Web 373
A. Neil Yerkey
ix