The Internet Encyclopedia (Volume 3)

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524 USABILITYTESTING:ANEVALUATIONPROCESS FORINTERNETCOMMUNICATIONS

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FURTHER READING
Bias, R. G. (1994). The pluralistic usability walkthrough:
Coordinated empathies. J. Neilsen & R. L. Mack (Eds.),
(pp. 63–76). New York: Wiley.
Coe, M. (1996).Human factors for technical communica-
tors.New York: Wiley.
Cook, T. D., & Campbell, D. T. (1979).Quasi-experi-
mentation: Design & Analysis issues for field settings.
Boston: Houghton Mifflin.
Gleitman, L. R., & Liberman (eds). (1995).An invitation
to cognitive science: Language(Vol.1, 2nd ed.). Cam-
brigde, MA: MIT Press.
Kosslyn, S. M., & Osherson, D. N. (1995).An invitation
to cognitive science: Visual cognition(Vol. 2, 2nd ed.).
Cambridge, MA: MIT Press.
Kvale, S. (1996).Interviews: An introduction to qualitative
research interviewing.Thousand Oaks, CA: Sage.
Linstone, H. A., & Turoff, M. (. (1975).The Delphi method:
Techniques and applications.Reading, MA: Addison-
Wesley.
National Academy Press. (1997).More than screen deep.
Washington, DC: Author.
Nielsen, J., & Mack, R. L. (1994).Usability inspection
methods.New York: Wiley.
Smith, E. E., & Osherson, D. N. (1995).An invitation to
cognitive science: Thinking(Vol. 3, 2nd ed.). Cambridge,
MA: MIT Press.
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