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678 WEBCASTINGFigure 4: WebFN.requests, or an affiliation or portal site registration such
as Yahoo!.
One of the earliest companies that successfully employ
the push technology on the Internet for webcasting was
PointCast. Founded in 1992 to deliver news and other
information over Internet connections, PointCast’s flag-
ship product PointCast Network sent customized news to
users’ desktops. PointCast Network was free to consumers
and supported by advertising. To use it, one needed to
download the PointCast client program, which was avail-
able from PointCast’s Web site and other affiliated sites.
The user provided preferences for customized informa-
tion, which was delivered by Pointcast as screensavers.
The company was acquired by EntryPoint in 1999 and
is now defunct, its push service discontinued shortly af-
ter the acquisition. The pioneering push technology andproprietary software that Pointcast used encountered
many technical difficulties such as slow service to cus-
tomers, causing traffic jams on corporate networks. Other
Web sites such as Yahoo! and Excite offered similar cus-
tomized information services only when consumers used
those sites. Consumers preferred this model over Point-
cast’s push model, leading to the termination of Point-
cast’s service (Bicknell, 2000). The failure of Pointcast
does not mean that push technology is not a success-
ful model of webcasting; it underscores the importance
of bandwidth limitation in the use of pushing technol-
ogy. Electronic mail software companies successfully and
widely use the push technology to disseminate informa-
tion to their users. Software companies push product up-
dates and downloads to the users such as the latest version
of McAfee antivirus programs, Eudora, Internet Explorer,Table 1Comparison of Three Types of Webcasting TechnologiesPush On-demand Live streaming
Consumers’ effort None/Automatic High (must locate where the content is Moderate (must know the
available and know what content webcast schedule)
to ask for)
Business model Advertising and E-commerce, pay per service, and Advertising, pay per service,
e-commerce subscription subscription and syndication.