MANAGING CHANGE

(Tina Meador) #1

The Moral Foundation of


Extraordinary Performance


Subpar Extra-


ordinary


Ordinary


0 Truth Telling^100
Promise Keeping
Fairness
Respect for the Individual

Good Enough

Rich Teerlink, CEO Harley Davidson

1’s
2’s 3’s^ 4’s^

5’s

0
0
0

100
100
100

Olympic
Gold
Medal

206
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