MANAGING CHANGE

Values Statements should be ...

• Less than one page


• Easy to remember


• Clear


• Authentic, not inconsistent BS
  
  
  • “Employees are #1 because they serve
    customers.”
  
  
  • “When in doubt, make the least expensive
    decision.”
  
  
  
  

(^) © James G. Clawson (^82)