MANAGING CHANGE

Principles of Bureaucracies

1. Law supersedes personal judgment.


2. Offices have responsibility, not surnames.


3. Incumbents of offices have authority.


4. Obedience to the office.


5. Offices bound by rational division of labor.


6. Offices fit into a hierarchy of authority.


7. Incumbents should learn to fit into their offices.

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Max Weber, The Theory of Social and Economic Organizations, 1910.

© James G. Clawson