Stone, R. and Gronhaug, K. (1993) Perceived risk: further considerations for the marketing
discipline, European Journal of Marketing, 27(3), 39–50.
Van Tassel, S. and Weitz, B.A. (1997) ‘Interactive home shopping: all the comforts of home,
Direct Marketing, 59(10), 40–1.
Verdict Research Limited (2005) e-retail Report.
Wolfinbarger, M. and Gilly, M (2003) eTailQ: dimensionalizing, measuring and predicting
eTail quality, Journal of Retailing, 79, 183–98.
Further reading
Dennis, C., Fenech, T. and Merrilees, B. (2004) e-retailing. Routledge, Taylor and Francis
Group, London.
Harris, L. and Dennis, C. (2002) Marketing the e-business. Routledge, London.
McGoldrick, P. (2002) Retail Marketing. McGrawHill, Maidenhead.
Mohammed, R., Fisher, R., Jaworski, B. and Addison, G. (2004) Internet Marketing 2/e with
e-commerce. McGrawhill, Maidenhead.
Web links
Allegra Strategieswww.allegra.co.uk(November 2005).
http://www.iab.net/resources/adrevenue/pdf/IAB_PwC%202005Q2.pdf(November 2005).
National Statistics Office(2005) http://www.statistics.gov.uk/cci/nugget.asp?id=8(November
2005).
Tesco plc Interim Results 2005/6 24 Weeks ended 13 August 2005.
http://www.tescocorporate.com/page.aspx?pointerid=9101D8A23A894B008112432E4694CEA2
(accessed 1 October 2005).
World Internet Users and Population Statistics. http://www.internetworldstats.com/stats.htm
(November 2005).
WEB LINKS
