Transforming Your Leadership Culture

REACHING INTO THE CULTURE 225

Direction

Direction Setting. From the case of Technology Inc.: “ During
the annual planning process at Technology Inc., process engi-
neers gather data from process team associates on their man-
power and resource needs. This information is the basis for
the plans created by the strategy process team (the senior team).
Process engineers also bring plans to process team associates for
discussion, and some modifi cation of plans can result from this.
At the annual September meeting, the process engineers, all
representing their processes, present their operational plans, and
a discussion follows in which plans are modifi ed based on areas

Table 9.2 Leadership Practices Categories That Generate DAC

Practices Categories Primary Orientation

Direction and decisions

Direction - setting decisions (mission, vision,

strategy making)

Generation and articulation of beliefs and values

Governance — policies and compliance

Inside - Out

Alignment in operations

Forming organizational structures

Initiating work support systems in IT, HR,

logistics, and other areas (enterprise systems)

Developing work processes for lateral integration

of work fl ow and production

Human systems and talent readiness

Outside - In

Commitment through relationships

Authority and power distribution,

communication of ideas, and information fl ow

Social formations: purposes and scope for teams

or groups, partnerships, alliances, networks,

communities, social responsibility, and others

Culture, climate, and generation and

maintenance of collective spirit

Inside - Out