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message, your document will have its best chance of success. To this end a thorough
revision is an important part of your writing process.
As you review and evaluate documents, those written by you and others, you will need to
keep in mind the three goals of being correct, clear, and concise. Next you will have to
focus on effectiveness and efficiency, recognizing that in a climate of increasing
demands and limited resources like time, you need to get it right the first time.
The environment of a business writer can be stressful, but it can also be rewarding.
Recognition from your peers—suppliers, internal department colleagues, or customers—
can make it all worthwhile. Still, the reward in terms of acknowledgement may come in
the form of silence. When your document clearly meets expectations and accomplishes
its goal, the outcome may be the absence of error or misinterpretation, a rare occasion
that often goes unheralded. As a business writer you need to value your work and note
what works. When it does, take pride in your hard work in effort. You may not always be
celebrated for your error-free documents that communicate concepts and ideas clearly,
but know that they are successful, and their success is your success.