Davis, Tim. “Open-Book Management: Its Promise and
Pitfalls,” Organizational Dynamics 25, no. 1 (1997): 6–
19.
Case, John. The Open-Book Experience: Lessons from
Over 100 Companies Who Successfully Transformed
Themselves. Reading, MA: Perseus Books, 1998.
Ibid., pp. 95–96.
Case. The Open-Book Experience: Lessons from Over
100 Companies Who Successfully Transformed
Themselves; Hall, Cheryl. “An Open-Book Policy,” Dallas
Morning News (June 28, 1998): 1H–2H.
Ibid.
Hart, Christopher, and Leonard Schlesinger. “TQM and
the HR Professional: Applying the Baldrige Framework
to Human Resources,” Human Resource Management
30, no. 4 (1991): 433–54; Barrier, Michael. “Small Firms
Put Quality First,” Nation’s Business (May 1992): 22–32;
Blackburn, Richard, and Benson Rosen. “Total Quality
and Human Resource Management: Lessons Learned
from Baldrige Award-Winning Companies,” Academy of
Management Executive 7, no. 3 (1993): 49–66; Bowen,
David E., and Edward E. Lawler, III. “Total Quality-
Oriented Human Resources Management,”
Organizational Dynamics 20, no. 4 (1992): 29–41.
