Section Twofuture. For example, staffing planning or human resource
planning probably falls within this category. Such planning is
necessary to ensure the availability of key people to implement
the firm’s strategies in the future. Compliance with
governmental regulations is another activity of high strategic
value of a transactional nature. For example, firms need to
evaluate and monitor their staffing practices and analyze the
upward mobility of their female and minority employees to
ensure equal employment opportunity. If firms fail to comply
with these regulations, the financial liabilities incurred can
prevent them from successful implementation of their
strategies.
The last quadrant, low strategic value/relationship, may
include activities such as employee assistance programs. These
activities or programs require substantial relationship skills such
as trust, confidentiality, and genuine concern for employees’
welfare. However, except for the long-term preservation of the
firm’s investments in valuable employees, positive contributions
to employee morale, and good corporate citizenship, such an
activity has little immediate impact on the firm’s ability to
implement its strategies.