Section OneRetention of Technical Employees
Retention of information technology specialists and other
technical employees is a particular concern for many
employers. The demand for such specialists and other highly
skilled employees is so strong that companies have been very
innovative in their retention efforts. For example, Burlington
Northern Santa Fe has implemented a career development
institute in which employees can learn new computer languages
and other technical skills. The company also has increased the
amount of communication with its technical employees and has
helped develop their business knowledge and awareness.
Alcon Laboratories also has implemented special measures to
help retain information technology employees. The company
has a well-deserved reputation for being a very stable
employer. It also offers very attractive compensation and
benefit packages and gives employees the “red carpet”
treatment. In addition, the company has a dual career ladder or
track program for its information technology professionals. Like
many other companies, Alcon allows casual dress and has
implemented innovative work schedules such as allowing
employees to work 80 hours in nine days in order to gain an
additional day off.^62