Strategic Human Resource Management

Section Five

Staffing

Several individual staffing practices have been found to be
positively associated with various measures of firm
performance. For example, a study by David Terpstra and
Elizabeth Rozell examined the performance impact of five
staffing practices that are commonly viewed as well-grounded
selection techniques:

1. Yield analysis or follow-up studies of recruiting sources
   to identify those sources producing the highest
   percentages of high-performing employees


2. Validation studies of tests and other selection
   procedures


3. Use of structured selection interviews (asking the same
   questions of all applicants)


4. Use of ability and cognitive aptitude tests


5. Use of weighted application blanks (WABs) or
   biographical information blanks (BIBs)

A composite selection index was developed for all of
these techniques.^69

Terpstra and Rozell surveyed over 200 firms in order to
determine the relationship between these selection techniques
and the following measures of firm performance: annual profit,
growth in profit over a five-year period, growth in annual