Strategic Human Resource Management

Section Six
Beyond the traditional areas of human resource
management, evaluation approaches in two newer areas of
strategic importance were discussed: (1) equal employment
opportunity and the management of diversity and (2) quality
readiness. Although the management of diversity literature is
still evolving, some important insights have been developed for
evaluating effectiveness in this area. Finally, the contributions
of human resource management to quality were discussed,
along with approaches for evaluating such contributions.