Strategic Human Resource Management

Section Six

CASE 6-1 continued

Questions

1. What are the implications of using data from a survey of
   other companies in which only 40 percent of the sample
   chose to respond? How could one determine whether
   there is any potential bias in the returned
   questionnaires?


2. What potential variables has the consulting firm left out
   of its model? How would any omitted variables affect
   the results?


3. Because the consulting firm has employed a cross-
   sectional approach, it cannot pick up any productivity
   trends. How might this be a problem?


4. 
   
   
   
   4. What other methods should be used to determine
      whether Core-Line is utilizing its programmers
      efficiently?
   
   
   
   


5. 
   
   
   
   5. How is the process of benchmarking similar to the
      process employed by the consulting firm?