Strategic Human Resource Management

Section Six

31. Tsui and Gomez-Mejia. “Evaluating Human Resource
    Effectiveness”; Phillips and Seers. “Twelve Ways to
    Evaluate HR Management”; Petersen and Malone. “The
    Personnel Effectiveness Grid (PEG): A New Tool for
    Estimating Personnel Department Effectiveness”; Cascio,
    Wayne F. “Responding to the Demand for
    Accountability: A Critical Analysis of Three Utility
    Models,” Organizational Behavior and Human
    Performance 25, no. 1 (1980): 32–45; Tannenbaum,
    Scott I., and Woods, Steven B. “Determining a Strategy
    for Evaluating Training: Operating Within Organizational
    Constraints,” Human Resource Planning 15, no. 2
    (1992): 63–81.


32. Tsui and Gomez-Mejia. “Evaluating Human Resource
    Effectiveness,” p. 200.


33. Tsui and Gomez-Mejia. “Evaluating Human Resource
    Effectiveness”; Peterson and Malone. “The Personnel
    Effectiveness Grid (PEG): A New Tool for Estimating
    Personnel Department Effectiveness.”


34. Butler, John E., Gerald R. Ferris, and Nancy K. Napier.
    Strategy and Human Resources Management.
    Cincinnati: South-Western Publishing Co., 1991.