Relationship Marketing Strategy and implementation

(Nora) #1

The ‘Supplier’ and ‘Alliance’ markets or market domains are the
focal point of this chapter. Whilst it may sometimes seem semantic
to treat them separately – in the relationship marketing model they
both need to be viewed as partnerships – there is a subtle distinction
between the contributions they can make to the establishment of a
successful relationship marketing strategy. Here we define them as
follows:


Chapter 3


The supplier and


alliance market


domain


Internal
Markets

Supplier &
Alliance
Markets

Recruitment
Markets

Influence
Markets

Referral
Markets
CUSTOMER
MARKETS

The supplier and alliance market domain
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