Relationship Marketing Strategy and implementation

(Nora) #1

capability to control the value chain from synthetic fibres to finished
garments.
Now, the emphasis is upon virtual integration, by which is meant
a confederation of organizations combining their capabilities and
competencies in a closely integrated network with shared goals and
objectives.
Figure 3.1 brings together the concept of vertical supply relation-
ships and horizontal alliance partnerships as a closely coupled
network within the Six Markets model.
It could be questioned whether there is a need to make a distinc-
tion between alliances and suppliers. Increasingly leading firms
seek to create alliance-type relationships with suppliers and to
manage in a spirit of partnership. Alliances have often been seen as
a means of importing a capability or a resource into the business, for
example the strategic alliance that existed for some years between
Rover and Honda which provided Rover with much-needed new


The supplier and alliance market domain 163


Internal
Markets

Supplier/Alliance
Markets

Recruitment
Markets

Influence
Markets

Referral
Markets

Customer
Markets

Organization

Alliance Markets

Supplier
Markets

Figure 3.1 The supplier and alliance market domain.
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