Relationship Marketing Strategy and implementation

(Nora) #1

where is profoundly different from the classic view of marketing as
a function. David Packard, one of the co-founders of Hewlett
Packard, was reported to have said that ‘Marketing is too important
to be left to the marketing department’. In a sense that philosophy
is the basic premise that underpins the new paradigm of
Relationship Marketing.


References


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12 Payne, A. et. al. (1995). Relationship Marketing for Competitive
Advantage, Butterworth-Heinemann, Oxford.
13 Bull, G. (1995). Marketing Business, October.


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