References
1 Bidlake, S. (1991). Marketing, 11 April, 10.
2 Financial Times(1991). 31 July, 11.
3 Cowe, R. (1991). Guardian, 25 April, 15.
4 Mulvagh, J. (1993). Financial Times, 3 April, 12.
5 Bevan, J. (1991). Sunday Telegraph, 21 July, 46.
6 Bain, S. (1993). Life begins at 40 for Laura Ashley. Marketing, 13 May,
18–21.
7 Laura Ashley Holdings Plc (1992). Annual Report, 24.
8 Bowditch, G. (1991). The Times, 4 October.
9 Reuter Textline, Regulatory News Service, 27 January 1992.
10 Ibid.
11 Computing(1992). 22 October, 3.
12 Financial Times(1992). 23 January, 44.
13 Ridley, K. (1993). Reuter News Service, 23 September.
14 Gilchrist, S. (1994). The Times, 8 June.
Creating and implementing relationship marketing strategies 453