Relationship Marketing Strategy and implementation

(Nora) #1

Introduction


In this chapter we examine the customer market domain as
the central market within the Six Markets model described in


Chapter 2


The customer


market domain:


Managing relationships with


buyers, intermediaries and


consumers


Internal
Markets

Supplier &
Alliance
Markets

Recruitment
Markets

Influence
Markets

Referral
Markets
CUSTOMER
MARKETS

The customer market domain
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