88 Part II: Winning Friends and Influencing People
✓ Engage your brain before your mouth: Think of the result you want
when you’re interacting with people, and speak and behave with that
desired outcome in mind.
✓ Tread softly: Having this knowledge gives you power, and of course
power can corrupt. On the other hand, power can also free you from
fear. Power allows you to work with generosity and kindness, so that
with the knowledge of someone else’s model of the world you can come
to a win–win conclusion.
