Appendix B
Rapport Building
T
his form is a copy of the one in Chapter 7. You can use it when you have
important people with whom you want to build stronger relationships – at
home or at work. We ask you to keep a written record so that you take time
to think about these individuals. In turn, this process gives you the opportunity
to focus on what you want from the interaction in order to achieve a win/win
outcome. Feel free to photocopy and complete this form as and when you
please.Fill out this form for anyone with whom you want better rapport.Name:Company/group:What’s your relationship to this person?Specifically, how would you like your relationship with this person to change?What impact would this change have on you?What impact would this change have on the other person?Is this change worth investing time and energy?What pressures does this person face?36_665435-bapp02.indd 37136_665435-bapp02.indd 371 8/18/10 10:27 PM8/18/10 10:27 PM