CHAPTER5
EXTERNAL CONSIDERATIONS
IN MARKETING
LEARNING OBJECTIVES
A syoureadthroughthi s c hapter,you shoulddevelopanunderstand-
ingoft h e externa lconsiderati;)nsinmarketingp lanning.Specifically,
youshou l d :
- Understan dthe importanceofanalyzing theorganization'sexter-
nale n vironm e n t an dthe impactthatthee xternalenvironment
haso n strategicm a r k e t ingplanning.
• ReaIize t h a t ma rketi n g 0 r g a nizati 0 nsoftenworkwithexterna I
a genciest hatperformsomeofthesemarketingactivities.These
agenci e sincl uded i stributors,retailers,marketresearch suppli-
e rs , ad vertisinga g e n cie s , an dmat eriaIssu p plie;-s.
- A ppreci atet h ee x t e rnalf actors thathav eanimpactonmarketing
activities,inclu d i n g externalagencies, competitors,legal/ethical
issues, econo m i c/polit ical issues,technol~gy,andsocialtrends.
• RelatetheseexternalfactorsiotheMarketingplanningprocess.
THECARINDUSTRYANDTECHNOLOGY
TheEV1is anelectriccarbuilt byGeneralMotors,marketedundertheSaturn
brand. TheEVIwas i ntroduced to CaliforniaandArizona in 1996withanestimated $25
million marketing campaign.
In 1997 , a cleanair mandatewent into effectinthreestates-California, Massa-
chusetts,and New York.The mandate requiresthat eac h year,a certainpercentageof
vehiclessold must be zero-emissionvehi cles. California hassincepushedits deadlineto
theyear 2003 , butrequires thatten percentof allvehiclessold bezero-emission. General
Motors stayedwith the origi naldate andwonacclaimforthezero-emissiontec hnology.
GeneralMotorsis nottheonlyco mpanywithaninterest in developingelectric-powered
vehicles. Here areseveralothereleci.ricprojectsth atareunde rway:
- Honda EVPlus,introducedin 1997 and marketedtofamiliesoffour
- Chrysler EPIC
- NissanPrairie Jayminivan
- FordRanger EV
- Chevy S-lOpickups
- ToyotaRAV4- EVsport-utilityvehicle
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