160 CHAPTER 7 INTRODUCINGANDMANAGINGTHEPRODUCT
aimingatsuburbanitesandwomenfarmers.Theyhaveintroduceda seriesofredesigned
lawnandgardentractors,tillers,andsnowblowersthatareeasierforwomentooperate.
Althoughthisrepresentsa limitedselectionofobjectives,it doessuggestthatthere
mustbea reasonforallproduct-relatedactivities.Thesereasonsarebestexpressedinthe
formofspecificobjectives.
TheProduct Plan
Oncea marketerhasdetermineda setofproductobjectives,it isthenpossibletoinitiate
theactivitiesthatconstitutetheproductplan.Althoughtherearea numberofwaystolook
atthisprocess,wehaveelectedtoexplainthisprocessthroughtheproductlifecyclecon-
cept(PLC).ItshouldbenotedthatthevalueofthePLCframeworkasa planningtoollies
attheindustryand/orproductcategorylevel.
TheProductLifecycle
A companyhastobegoodat bothdevelopingnewproductsandmanagingthemintheface
ofchangingtastes,technologies,andcompetition.Evidencesuggeststhateveryproductgoes
througha lifecyclewithpredictablesalesandprofits,asillustratedinFigure7.3.Assuch,
themanagermustfindnewproductstoreplacethosethatareinthedecliningstageofthe
productlifecycleandlearnhowtomanageproductsoptimallyastheymovefromonestage
tothenext.
ThefivestagesofthePLCandtheircomponentscanbedefinedasfollows:
- Productdevelopment:theperiodduringwhichnewproductideasaregenerated,
operationalized,andtestedpriortocommercialization. - Introduction:theperiodduringwhicha newproductis introduced. Initialdistri-
butionisobtainedandpromotionis obtained. - Growth:theperiodduringwhichtheproductisacceptedbyconsumersandthe
trade.Initialdistributionisexpanded,promotionis increased,repeatordersfrom
initialbuyersareobtained,andword-of-mouthadvertisingleadstomoreandmore
newusers.
SALES/PROFITS($)
SALES
PROFITS
o-==:::PRODUCT:::===t;:;;;;;:;~~~t"~==~t-~=-==---=~::~:-MATURITY t---TIME
DEVELOPMENT TIME
STAGE
FIGURE1. 3 Theproductlifecycle