Saylor URL: http://www.saylor.org/books Saylor.org
Be prepared for interviewers who prefer to focus on general behavioral questions rather
than on job specific questions. Behavioral interviews emphasize your past actions as
indicators of how you might perform in the future. The so-called STAR Method is a
good approach to answering behavioral questions, as it helps you to be systematic and
specific in making your past work experiences relevant to your present job quest. The
STAR Method[5]
is a process of conveying specific situations, actions, and outcomes in response to an
interviewer’s question about something you did.
- Situation: Give specific details about the situation and its context.
- Task: Describe the task or goal that arose in response to the situation.
- Action: Describe what you did and who was involved.
- Result: Describe the (positive) outcome.
For example: