BODY LANGUAGE IN THE WORKPLACE

INDEX

hair and, 28-30
mask and, see Mask
playacting and, 35—37
Impression Management, 25
India, 225
Infiniti car, 177
Inner self, 19, 92-119
empathy and, see Empathy
flexibility and, see Flexibility
risk and, see Risk taking
Innocence, 178—79
Insincerity, 60
Insult, 84
Intelligence, 25
Interest and sympathy, 173—74
Interior or exterior people, 143-46
kids, 145-46
love and marriage, 143-44
scoring the questions, 146
vacations, 145
where to live, 144
Intimidation, 75, 90
Italy, 220-22

Janus Factor, 16-17
Japan, 208, 212-18
Jargon, 45-46
"Jewel in the Crown," 111
Jewelry, 161, 162
Job interviews, 157—74
active listening, 174
beginning of, 164-65
being fired from previous job and,
168-69
clothes, 160-62
eye contact, 163
first impressions, 162
grooming, 162
handling tricky questions, 169-72

handshake, 163—64

head nod and, 168

jewelry, 161, 162

keep cool, 166

learning about the company, 159-

160, 165

location of, 165-66, 173

melody and, 42

neutral questions, 167

opening question, 168

opportunity questions, 166-67

resume, 159-60

rug and jug rule, 165-66

selling yourself during, 168-69

shifting the focus of, 167-68

sitting during, 164-65

threatening questions, 167

walk, 162-63

walking a middle line during, 167

what the interviewer should know,

172-74

women and, 161, 163—64

you've got something they want,

157-59

Jones, Simon, 35

Journal of Abnormal Social Psychol-

ogy, 154

Juries, 31-34

Kemp, Jack F., 12-13

Kinzel, Dr. Augustus F., 91

Klein, Freada, 201

Knight, Luci R., 28

Koppel, Ted, 14, 15

Korea, 218-19

Kunstler, William, 82-83

Labels, 44-45

Landauer, Christine 0., 199