116 THETOYOTAWAYFIELDBOOK
are the same; namely, to provide the highest quality product at the lowest possi-
ble cost within the shortest time possible; however, the thought process to
achieve these results is opposite the one used by mass manufacturers for the past
100 years. And the mass production approach limits the ability to achieve these
objectives.
The lean waste reduction model begins with a philosophy focused on
waste reduction. In most organizations there is a substantial amount of waste
that is caused by random activities and inconsistent methods. To e liminate
Philosophy
Waste Elimination
Performance Measure
Total System Cost,
Quality, and Delivery
Principle
Eliminate Variation
Strategy
Develop consistent
process capability
Reason
Able to determine normal
from abnormal
Effect
Abnormal conditions can
be corrected quickly,
return to best method
Control Method
Visual Controls, planned
and automatic audits
Result
Waste is
Reduced and
Total System Cost
is reduced!
Method
Standardized Work and
Procedures
Lean Tools
Standardized Work
Documents,
Performance Boards,
Andon
Figure 6-2. Lean waste reduction results in lower total cost, improved delivery,
and quality