Toyota Way Fieldbook : A Practical Guide for Implementing Toyota's 4Ps

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Partnering
Characteristic Hansei Supplier Partnering Reflection

Information ◆ Do you have clear formats for sharing
sharing information with suppliers?
◆ Is information scattershot, or targeted by specific
individuals in your company with clear roles and
responsibilities to work with specific individuals
at the supplier?

Joint ◆ Do your people have the knowledge and
improvement experience to mentor suppliers?
◆ Do you have joint improvement projects with
suppliers that produce measurable results?

CI & learning ◆ Are suppliers working together in study groups
to share learning?
◆ When problems occur and countermeasures
are used, are there mechanisms for learning
from this and sharing what is learned?

304 THETOYOTAWAYFIELDBOOK
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