- DEFINE THE PROBLEM SITUATION
Problem Summary Statement
- Units per hour is consistently below goal.• Condition is worsening.• Overtime costs are increasing.• Number of late shipments are increasing.
Monthly Units per Hour
Fabrication Line
403020100
Jan Feb Mar Apr May Jun
Jul Aug Sep Oct Nov Dec
Units per Hour
Goal = 36
Overtime $ per Month
806040200
100
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
$ 000‘s
Monthly Late Shipments
806040200
Quantity
Figure 14-11.
Complete problem statement