Chapter 17. Plan-Do-Check-Act 375a. Complete any outstanding items from the action plan.
b. Develop a plan for sustaining the results. This includes
those who will have direct responsibility for sustaining the
results daily.
c. Identify whether additional support will be needed to
fully correct the issue being addressed. Arrange for the
necessary support.
d. Evaluate other problems, and determine which will be the
next to be corrected. Make plans for correcting these issues.