where they are going. But they will also be aware that they are responsible,
first, for planning how to allocate resources to opportunities that contribute
to the implementation of strategy and, second, for managing these opportu-
nities in ways that will add value to the results achieved by the firm.
The process of strategic management is modelled in Figure 2.1. It involves
defining the organization’s mission, analysing the internal and external envi-
ronment, exercising strategic choice (there is always choice), formulating
corporate and functional strategies and goals, implementing strategies and
monitoring and evaluating progress in achieving goals. But in practice it is
not as simple and linear as that. Boxall and Purcell (2003) believe that
The concept of strategy l 27
MissionStrategic
analysisInternal
environment –
strengths and
weaknessesExternal
environment –
opportunities
and threatsStrategic
choiceCorporate
strategyCorporate
strategic goalsFunctional
strategiesFunctional
strategic goalsMonitoring and
evaluationStrategic plansImplementationFigure 2.1 Strategic management model