Human Resources People Management

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Chapter 27: Employee Grievances..................................................................


Many companies have an employee grievance—or problem resolution—
process. You can track grievances by stages to be sure the proper steps are
taken to address an employee’s grievance.

Use the Grievances window to track employee grievances and follow them
through many stages, if necessary. For instance, the first stage in the
grievance process might be to discuss the problem with the employee’s
supervisor. The second stage might be to discuss the problem with the
supervisor ’s manager.

This information is divided into the following sections:


  • Adding an employee grievance record

  • Modifying an employee grievance record

  • Deleting an employee grievance record


Adding an employee grievance record.................................................................................


Use the Grievance window to enter grievance information such as a
description of the grievance and the date the grievance was filed. You also
can add multiple grievance stages.
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