Arm Signals
folding one or both arms across the chest, a barrier is formed
that is an unconscious attempt to block out what we perceive
threat or undesirable circumstances. The arms fold neatly
across the heart and lungs regions to protect these vital organs
from being injured, so it's likely that arm-crossing is inborn.
Monkeys and chimps also do it to protect themselves from a
frontal attack. One thing's certain: when a person has a
nervous, negative or defensive attitude, it's very likely he will
fold his arms firmly on his chest, showing that he feels threat-
ened.
Why Crossed Arms Can be Detrimental
Research conducted in the United States into the Crossed-
Arms gesture has shown some worrying results. A group of
volunteers was asked to attend a series of lectures and each
student was instructed to keep his legs uncrossed, arms
unfolded and to take a casual, relaxed sitting position. At the
end of the lectures each student was tested on his retention
and knowledge of the subject matter and his attitude towards
the lecturer was recorded. A second group of volunteers was
put through the same process, but these volunteers were
instructed to keep their arms tightly folded across their chests
throughout the lectures. The results showed that the group
with the folded arms had learned and retained 38% less than
the group who kept its arms unfolded. The second group also
had a more critical opinion of the lectures and of the lecturer.
When you fold your arms your
credibility dramatically reduces.
We conducted these same tests in 1989 with 1500 delegates
during 6 different lectures and recorded almost identical results.
These tests reveal that, when a listener folds his arms, not only
does he have more negative thoughts about the speaker, but he's
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