The Definitive Book of Body Language
welcome them and feels forced to shake hands. Under these
circumstances, salespeople are advised that it is better to wait
for the other person to initiate the handshake and, if it is not
forthcoming, use a small head-nod as the greeting. In some
countries, shaking hands with a woman is still an uncertain
practice (for example, in many Muslim countries it would be
considered rude to do so; instead a small head-nod is accept-
able), but it's now been found that women who initiate a firm
handshake are rated — in most places — as more open-minded
and make better first impressions.
How Dominance and Control Are
Communicated
Considering what has already been said about the impact of
the Palm-Up and Palm-Down gestures, let's explore their rele-
vance in handshaking.
In Roman times, two leaders would meet and greet each
other with what amounted to a standing version of modern
arm wrestling. If one leader was stronger than the other, his
hand would finish above the other's hand in what became
known as the Upper Hand position.
Let's assume that you have just met someone for the first
time and you greet each other with a handshake. One of three
basic attitudes is subconsciously transmitted:
- Dominance: 'He is trying to dominate me. I'd better be
cautious.' - Submission: 'I can dominate this person. He'll do what I
want.' - Equality: 'I feel comfortable with this person.'
These attitudes are sent and received without our being aware
of them, but they can have an immediate impact on the
outcome of any meeting. In the 1970s we documented the
effect of these handshake techniques in our business skills