CAREER_COUNSELLING_EN

Model of support relationship in interview

Self-image

Needs

Values

Emotions

Experiences

Expectations

Problems

Counsellor Client

Relationship

Interview

Self-image

Needs

Values

Emotions

Experiences

Expectations

Expertise

The model may be adjusted to the aims of counselling. In general, for career counselling
intake interviews, the main elements are:

• outlining a general image of the client (education, professional experience,
  personal life);


• identifying client’s professional aspirations;


• identifying barriers to attaining these purposes and the necessary resources;


• outlining the first career-planning elements;


• identifying the social roles played by the client.

There is a series of elements that should be taken into consideration by counsellors in
order to organize and conduct such an interview:

• studying the interview protocol before the session start;


• presenting the ethical principles to the client;


• creating a calm, quiet environment that should inspire trust;


• using intelligible verbal language (avoiding a too specialized language), open
  and friendly non-verbal language;


• applying the principles of active listening and efficient communication
  (paraphrasing, reflecting feelings – if any, summarizing, etc.);


• flexibility; although it is very important to go over the topics of discussion as
  presented in the protocol, certain “signals” sent by the client (non-verbal, or
  verbal) will not be ignored and clarification questions must be asked with
  reference to some right away, or the interview must be closed or redirected;