xiv Exercises
- 2 Strategic Human Resources Management and Planning
- The Changing Role of Human Resources Management
- Human Resources Outsourcing
- Strategic Human Resources Management
- Human Resources Planning
- Evaluating the Effectiveness of Strategic Human Resources Management
- Problems and Implications of Strategic Human Resources Management
- Conclusion
- 3 The Legal Environment of Human Resources Management
- Federal Equal Employment Opportunity Laws
- Proving Employment Discrimination
- Affi rmative Action: Executive Orders and Other Federal Laws
- Affi rmative Action
- Constitutional Rights
- Additional Protections for Employees
- Conclusion
- 4 Managing a Diverse Workforce
- Glass Ceilings
- Why Diversity Is Important
- Sexual Harassment
- Employer Liability
- Sexual Orientation
- What Does It Mean to Be Transgendered?
- Changes in the Nonprofi t Landscape
- The Difference Between Compliance with Laws and Managing Diversity
- for Managing Diversity Strategic Human Resources Management Implications
- Conclusion
- 5 Volunteers in the Public and Nonprofi t Sectors
- Use of Volunteers
- Volunteer Motivation
- Barriers to Volunteer Recruitment Contents vii
- Recruitment
- The Prerecruitment Process
- Managing Volunteers
- Orientation and Training
- Volunteer Recognition
- Evaluation
- Volunteer Protection Act
- Service Initiatives
- Governing Boards
- Conclusion
- HUMAN RESOURCES MANAGEMENT PART TWO: METHODS AND FUNCTIONS OF
- 6 Job Analysis
- Legal Signifi cance of Job Analysis Data
- Job Analysis Information and Methods
- Designing a Job Analysis Program
- Strategic Job Analysis
- Competency Modeling
- Job Analysis Techniques
- Contextual Performance
- Conclusion
- Nonprofi t Sectors 7 Recruitment and Selection in the Public and
- Recruitment
- Screening Applicants
- Executive and Managerial Recruitment and Selection
- Conclusion
- 8 Performance Management
- Motivation
- Developing an Evaluation Program viii Contents
- Rater Training
- Who Should Rate?
- Executive Evaluation
- Documentation
- Evaluation Review
- Ethical Issues in Performance Appraisal
- Performance Appraisal Techniques
- Team-Based Performance Techniques
- Nonprofi t Organizations Versus For-Profi t Organizations Employee and Management Motivations: Public and
- Conclusion
- 9 Compensation
- Equity
- Executive Compensation and Benefi ts
- Federal Laws Governing Compensation
- State and Local Government Minimum Wages
- Living Wages
- Comparable Worth
- Conclusion
- 10 Benefi ts
- Required Benefi ts
- Discretionary Benefi ts
- Quality-of-Work and Quality-of-Life Issues
- Conclusion
- 11 Training and Development
- The Training Process
- Career Development
- Managerial and Executive Development
- Conclusion
- in the Public and Nonprofi t Sectors 12 Labor-Management Relations: Collective Bargaining
- The History of Private Sector Collective Bargaining
- Collective Bargaining in Nonprofi t Organizations
- Collective Bargaining in the Federal Government
- Collective Bargaining in State and Local Governments
- Concepts and Practices of Collective Bargaining
- Public Sector Distinctions
- Nonprofi t Sector Distinctions
- Privatization of Public Services
- Conclusion
- 13 Strategic Human Resource Management and Technology
- Information Systems Technology
- Organizational Change
- Types of Information Systems
- Information Systems Design
- Information Technology Resource Policies
- Human Resource Information Systems
- Electronic Human Resources Management
- Strategic Human Resources Management
- Conclusion
- Nonprofi t Organizations 14 Conclusion: Challenges for Public and
- What to Expect
- Challenges of Strategic Human Resources Management
- Change in Skill Requirements
- Conclusion
- References
- Name Index
- Subject Index
- 9.2 Are There Too Few Troopers for Safety?
- 10.1 Supporting Adoption in Carmel, Indiana
- 10.2 Depression Reported by 7 Percent of the Workforce
- 11.1 Improving Leadership Prospects for Women at Jewish Charities
- 11.2 Training First Responders in Water Rescue
- 12.1 No Union-Related E-Mail
- 12.2 Teachers at New York City Catholic Schools Strike
- 13.1 No-E-Mail Fridays
- 13.2 Tracking Workers Through Technology