390 Human Resources Management for Public and Nonprofi t Organizations
Develop a human capital inventory. Organizations can combine information
for education and skills tracking and matching, career planning, suc-
cession planning, and performance evaluations.
Link position control to budgeting. By integrating HR with the fi nan-
cial planning process, organizations can develop a compensation
management program that includes automated position control to
serve as a check that a department will not exceed its salary budget
and the ability to develop projections or forecasts based on hours,
actual expenditures, or staff totals. They can link HR, benefi ts, and
payroll data to the budget planning process that includes the ability
to develop “ what - if? ” analyses.
Facilitate labor - management relations. Providing accurate information
and tracking seniority, disciplinary actions, and grievances fi led.
Data can also be provided for labor negotiations such as pension
changes, trend analysis for employee absences and use of sick time,
analysis of the costs for overtime, and comprehensive employee
benefi t costs.
Other strategic applications include having employees update address
changes, enroll in training courses, change benefi t plans, and disseminate
policies. Business intelligence can also be increased by using new technol-
ogy. Advanced analytical tools, such as online analytical processing, data
mining, and executive information systems, provide insight into trends and
patterns and can be used to improve the organization ’ s decision - making
capability. In an SHRM context, those tools can be used to support HRM
decisions.
Managers must deal with new employee issues because the changes
brought about by IT require a new kind of employee. Employees need to
be more highly trained than in the past as tasks become more automated.
They need the skills and ability to work in an electronic environment, the
ability to understand and act on new information, and the ability and
willingness to learn new software and work-fl ow procedures.Conclusion
Computers are used to advertise job vacancies in public places and com-
puter bulletin boards. Citizens can dial in or push appropriate buttons
to see which agencies are recruiting and for what types of positions.