448 Subject Index
Military leave, 288–289
Millennials, 25, 26, 309, 321
Minimum wage: federal, 271, 274;
state and local, 274
Minnesota Association for
Volunteer Administration, 116
Minnesota Council of
Nonprofi ts, 143
Minnesota law, 278
Minnesota Multiphasic Personality
Inventory, 192
Minority population fi gures, 24
Mission statements: developing,
for volunteer programs, 126;
of the public sector, deciders
of, 354; translating, into
operational objectives, for
volunteers, 128
Monitoring employee computer
use, 381
Monster.com, 186
Montgomery County, Maryland,
leadership competencies, 327,
328 – 329
Monthly Labor Review Online, 30
Mormon Church, legal case
involving the, 60
Motivation: of board members,
133–134; and fl exible job
environments, 302; and
pay differentials, 264; and
performance management,
216, 218–223, 245–246; and
quality-of-work and quality-
of-life issues, 297, 298; service,
defi ned, as a leadership
competency, 330 ; of volunteer
staff, 119–120, 124; work,
defi ned, 218
Motivator-hygiene theory, 221
Motivators, described, 221
Motive, defi ned, 218
Mount Healthy Board of Education
v. Doyle, 75
Moving expenses, paying
for, 270
Multiple intelligences, 205
Museum directors, 29
Museum of Modern Art, 365
Myers, Connick v., 75
MySpace, 191
N
NASCIO, 382
National Academy of Public
Administration, 35, 38
National Adoption Center, 304
National Alliance of Caregiving
and Evercare, 298
National Association of Counties,
116, 117
National Association of
Volunteer Programs in Local
Governments, 116
National Center for Charitable
Statistics (NCCS), 16
National Center for Voluntary
Action, 116
National Civilian Community
Corps, 131
National Commission on the State
and Local Public Service, xix
National Council of Churches, 365
National Council of Nonprofi t
Associations, 186
National Defense Authorization
Act, 65–66
National Drug Intelligence
Center, 345
National Endowment for the
Arts, xvii
National Institute of Standards of
Technology, 101
National Institutes of Health, 5
National labor markets,
described, 184
National Labor Relations Act
(NLRA), xxi, 301, 340–341,
343, 345. See also Labor-
Management Relations Act
(LMRA)
National Labor Relations Board,
Chicago Tribune v., 300
National Labor Relations Board
(NLRB), 300, 341, 342 – 343 ,
343–344, 347, 348, 362, 370
National Labor Relations Board v.
Catholic Bishop of Chicago, 344
National Organizers Alliance, 290
National Park Service, 117
National Public Employers Labor
Association, 372
National recruitment sources, 185,
186
National Rifl e Association, 20
National Security Agency (ASA),
345
National service, 131–132
National Survey on Drug Use and
Health, 305
National Taxonomy of Exempt
Organizations, 16, 19
National Treasury Employees
Union v. Von Raab, 77, 300
National Writers Unions, 365
Nature Conservancy, 52, 381
NCH Healthcare System, 211
Need, defi ned, 218
Need theories, 218–220
Needs assessment, 311–312
Negotiating/infl uencing, defi ned, as
a leadership competency, 333
Neighborhood Watch, 131
NEO Job Personality Inventory, 175
NEO Job Profi ler, 175
Networks, use of, 41
Nevada Department of Human
Resources v. Hibbs, 65
“New $5.4 Million Training Center
for Pennsylvania Counties,”
REF
New Deal, the, 345
New Jersey law, 86, 102, 103
New Jersey Public Employment
Relations Commission, 347
New Mexico State Personnel
Board, 269
New York Association for Volunteer
Administration, 116
New York City police cadets,
diversity among, extent of,
89–90
New York City Roman Catholic
schools, strike at, 371
New York State law, 85, 86
New York State Offi ce of Children
and Family Services, 321
New York University, 365
New-York Historical Society, 365
“9 to 5 National Association of
Working Women, 114
“No-e-mail Fridays,” 392
Nonprofi t Agency Employees, 363
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