Subject Index 449Nonprofi t Career Network, 186
Nonprofi t Executive Leadership
and Transitions Survey
(Teegarden), 32
Nonprofi t governing boards,
133–139. See also Boards
Nonprofi t Jobs Cooperative, 186
Nonprofi t Oyster, 186
Nonprofi t sector: attraction of,
22–23; collective bargaining
in the, 343–344; demands
placed on the, changes in the,
308–309; described, 11–22;
distinctions of the, in terms of
labor-management relations,
362–366; landscape of the,
changes in the, 102–105
Nonprofi t Sector Fund, 249
Nonprofi t Times, 186 , 254, 283
Nonstandard work arrangements, 9
Norman Foundation, 290
Norm-based motives, defi ned, 246
North Carolina Association for
Volunteer Administration, 116
North Carolina’s Department
of Health and Human
Services, 374
NPO Net: For and About Chicago
Area Nonprofi ts, 338
Nurses: and bargaining units, 348;
and reasons for unionization,
368–369; and strikes, 357, 366
Nursing homes, unions and, 363, 366OOakwood Healthcare, Inc., 348
Objective, defi ned, 218
Objective measures, 235
Observation, use of: for evaluating
executives, 229–230; for job
analysis, 157, 159
Occasional volunteers, 123
Occupation Outlooks and Demographics
Data, 30
Occupational Information Network
(O*NET), 174, 179
Occupational Safety and Health
Act, 46
O’Connor v. Consolidated Coin
Caters Corporation, 61–62Odd-even reliability, 200
Offi ce of Domestic
Preparedness, 131
Offi ce of Federal Contract
Compliance Programs
(OFCCP), 68–69, 81, 187
Offi ce of Intelligence Policy and
Review, 345
Offi ce of National Drug Control
Policy, 194
Offi ce of Program Policy
Analysis and Government
Accountability, 378
Offi ce of Special Counsel for
Unfair Immigration-Related
Employment Practice, 64
Offi ce of Special Counsel
(OSC), 76
Off-site training, 314, 315
Ohio Civil Rights Commission,
85–86
Ohio law, 85–86
Older Americans Programs, 117
Omnibus Transportation Employee
Testing Act, 301
Oncale v. Sundowner Offshore
Service, 97, 98
On-the-job training, 314–315
Operational-level systems, 378
Opportunity Knocks, 186
Opportunity Nocs, 186
Oral communication, defi ned, as a
leadership competency, 333
Organizational change: challenges
of, 49; and information
technology, 376–377
Organizational citizenship behavior,
165, 206
Organizational culture: auditing,
108, 110; defi ned, 106;
managing, 106–107
Organizational performance
standards, critical, 399
Organizational structures, new, 374
Other characteristics, defi ned,- See also Knowledge,
skills, abilities, and other
characteristics (KSAOCs)
Other personnel services workers, 9
Other-directed training, 314
Outplacement assistance, 303
Outsourcing, of human resources
management, 36–37, 388
Overlap in pay, 262
Overtime, 271–272, 272–273PPA Times, 185
Pacifi c Islanders: and diversity
management, 93; and glass
ceilings, 92; population fi gures
for, 24
Paid leave, 295–296, 302
Paid staff: defi ning roles of
volunteers and, 126, 127;
differences in the need for
recruiting volunteers vs.,
120–121; reactions of, to
volunteers, consideration of,
118–119; recognition of, 129
Paper use, reduction in, 378
Paradise, United States v., 83
Paradox of diversity, 107
Parent/Child Inc., 271, 275–276
Participation: and access to
information systems, 386–387;
and motivation, 245
Participatory management,
expectation of, 369
Partnering, defi ned, as a leadership
competency, 333
Partnership for Public Service, xx,
33, 45
Partnerships, domestic, benefi ts for,
85, 299
Pasco County Sheriff ’s Offi ce, 113
Pay differentials, 264–269
Pay Equity and Management
Act, 278
Pay ranges, 258–262
Paybanding, 265
Paycheck Fairness Act, 278, 279
Pay-for-knowledge pay plans,
265–266
Pay-for-performance systems,
266–268
Payroll software and services,
outsourcing, 36
Payroll systems, 385, 389
Payroll taxes, 286–287,
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