Part IV: Descriptions of the 50 Best Jobs for Each Personality Type ___
actions and strategies for debt repayment. Persuade
customers to pay amounts due on credit accounts,
damage claims, or nonpayable checks or to return
merchandise. Sort and fi le correspondence and per-
form miscellaneous clerical duties such as answering
correspondence and writing reports. Perform various
administrative functions for assigned accounts, such
as recording address changes and purging the records
of deceased customers. Arrange for debt repayment
or establish repayment schedules based on custom-
ers’ fi nancial situations. Negotiate credit extensions
when necessary. Trace delinquent customers to new
addresses by inquiring at post offi ces, telephone com-
panies, or credit bureaus or through the questioning
of neighbors. Notify credit departments, order mer-
chandise repossession or service disconnection, and
turn over account records to attorneys when cus-
tomers fail to respond to collection attempts. Drive
vehicles to visit customers, return merchandise to
creditors, or deliver bills.
GOE—Interest Area/Cluster: 06. Finance and
Insurance. Work Group: 06.04. Finance/Insurance
Customer Service. Other Jobs in " is Work Group:
Loan Interviewers and Clerks; New Accounts Clerks;
Te l l e r s.
Skills: Management of Financial Resources; Speak-
ing; Management of Personnel Resources; Social
Perceptiveness; Operations Analysis; Time Manage-
ment; Service Orientation; Judgment and Decision
Making.
Education and Training Program: Banking and
Financial Support Services. Related Knowledge/
Courses: Clerical Practices; Economics and Account-
ing; Law and Government; Customer and Personal
Service; Computers and Electronics; Personnel and
Human Resources.
Work Env ironment : Indoors; sitting; using hands
on objects, tools, or controls; repetitive motions.
Billing and Posting Clerks and Machine Operators.........
See Billing, Cost, and Rate Clerks (a Conventional job),
Billing, Posting, and Calculating Machine Operators (a
Conventional job), and Statement Clerks (a Conventional
job), described separately.Billing, Cost, and Rate Clerks
! Personality Code: CE
! Education/Training Required: Moderate-
term on-the-job training
! Annual Earnings: $29,970
! Beginning Wage: $20,930
! Earnings Growth Potential: Low
! Growth: 4.4%
! Annual Job Openings: 81,885
! Self-Employed: 1.6%
! Part-Time: 14.3%! e job openings listed here are shared with Billing,
Posting, and Calculating Machine Operators and with
Statement Clerks.Compile data, compute fees and charges, and pre-
pare invoices for billing purposes. Duties include
computing costs and calculating rates for goods,
services, and shipment of goods; posting data;
and keeping other relevant records. May involve
use of computer or typewriter, calculator, and
adding and bookkeeping machines. Verify accu-
racy of billing data and revise any errors. Operate
typing, adding, calculating, and billing machines.
Prepare itemized statements, bills, or invoices and
record amounts due for items purchased or ser-
vices rendered. Review documents such as purchase
orders, sales tickets, charge slips, or hospital records
to compute fees and charges due. Perform book-
keeping work, including posting data and keeping
other records concerning costs of goods and services
and the shipment of goods. Keep records of invoices
and support documents. Resolve discrepancies in