Part IV: Descriptions of the 50 Best Jobs for Each Personality Type _______________________________settlement and seek agreement with automotive
repair shop on cost of repair. Prepare insurance
forms to indicate repair cost or cost estimates and
recommendations. E s t i m a t e p a r t s a n d l a b o r t o r e p a i r
damage, using standard automotive labor and parts-
cost manuals and knowledge of automotive repair.
Review repair-cost estimates with automobile-repair
shop to secure agreement on cost of repairs. Examine
damaged vehicle to determine extent of structural,
body, mechanical, electrical, or interior damage.
Evaluate practicality of repair as opposed to payment
of market value of vehicle before accident. Determine
salvage value on total-loss vehicle. Prepare insurance
forms to indicate repair-cost estimates and recom-
mendations. Arrange to have damage appraised by
another appraiser to resolve disagreement with shop
on repair cost.
GOE—Interest Area/Cluster: 06. Finance and
Insurance. Work Group: 06.02. Finance/Insurance
Investigation and Analysis. O t he r Job s i n " is Work
Group: Appraisers and Assessors of Real Estate;
Appraisers, Real Estate; Assessors; Claims Adjusters,
Examiners, and Investigators; Claims Examiners,
Property and Casualty Insurance; Cost Estima-
tors; Credit Analysts; Financial Analysts; Insurance
Adjusters, Examiners, and Investigators; Insurance
Underwriters; Loan Counselors; Loan Offi cers; Mar-
ket Research Analysts; Survey Researchers.
Skills: Negotiation; Service Orientation; Persuasion;
Judgment and Decision Making; Active Listening;
Time Management; Equipment Selection; Speaking.
Education and Training Program: Insurance.
Related Knowledge/Courses: Customer and Per-
sonal Service; Law and Government; Medicine and
Dentistry; Computers and Electronics; Transporta-
tion; Telecommunications.
Work Env ironment : More often indoors than out-
doors; noisy; very hot or cold; contaminants; sitting.
Insurance Claims and Policy Processing Clerks
See Insurance Claims Clerks (a Conventional job) and
Insurance Policy Processing Clerks (a Conventional job),
described separately.Insurance Claims Clerks
! Personality Code: CE
! Education/Training Required: Moderate-
term on-the-job training
! Annual Earnings: $32,040
! Beginning Wage: $21,950
! Earnings Growth Potential: Low
! Growth: –1.3%
! Annual Job Openings: 42,246
! Self-Employed: 0.4%
! Part-Time: 9.7%! e job openings listed here are shared with Insurance
Policy Processing Clerks.Obtain information from insured or designated
persons for purpose of settling claim with insur-
ance carrier. Review insurance policy to determine
coverage. Prepare and review insurance-claim forms
and related documents for completeness. Provide
customer service, such as giving limited instructions
on how to proceed with claims or providing referrals
to auto repair facilities or local contractors. Organize
and work with detailed offi ce or warehouse records,
using computers to enter, access, search, and retrieve
data. Post or attach information to claim fi le. Pay
small claims. Transmit claims for payment or fur-
ther investigation. Contact insured or other involved
persons to obtain missing information. Calculate
amount of claim. Apply insurance rating systems.
GOE—Interest Area/Cluster: 06. Finance and
Insurance. Work Group: 06.03. Finance/Insur-
ance Records Processing. Other Jobs in " is Work
Group: Credit Authorizers; Credit Authorizers,