______________________________________________ Conventional Occupations: Of! ce Clerks, Generaltransactions, and other activities. Complete and mail
bills, contracts, policies, invoices, or checks. Operate
offi ce machines such as photocopiers and scanners,
facsimile machines, voice mail systems, and personal
computers. Compute, record, and proofread data and
other information, such as records or reports. Main-
tain and update fi ling, inventory, mailing, and data-
base systems, either manually or using a computer.
Open, sort, and route incoming mail; answer corre-
spondence; and prepare outgoing mail. Review fi les,
records, and other documents to obtain information
to respond to requests. Deliver messages and run
errands. Inventory and order materials, supplies, and
services. Complete work schedules, manage calen-
dars, and arrange appointments. Process and prepare
documents such as business or government forms
and expense reports. Monitor and direct the work of
lower-level clerks. Type, format, proofread, and edit
correspondence and other documents from notes or
dictating machines, using computers or typewriters.
Count, weigh, measure, or organize materials. Train
other staff members to perform work activities, such
as using computer applications. Prepare meeting
agendas, attend meetings, and record and transcribe
minutes. Troubleshoot problems involving offi ce
equipment, such as computer hardware and software.
Make travel arrangements for offi ce personnel.
GOE—Interest Area/Cluster: 04. Business and
Administration. Work Group: 04.07. Records and
Materials Processing. Other Jobs in " is Work
Group: Correspondence Clerks; File Clerks; Human
Resources Assistants, Except Payroll and Timekeep-
ing; Marking Clerks; Meter Readers, Utilities; Order
Fillers, Wholesale and Retail Sales; Postal Service
Clerks; Postal Service Mail Sorters, Processors, and
Processing Machine Operators; Procurement Clerks;
Production, Planning, and Expediting Clerks; Ship-
ping, Receiving, and Traffi c Clerks; Stock Clerks
and Order Fillers; Stock Clerks, Sales Floor; Stock
Clerks—Stockroom, Warehouse, or Storage Yard;
Weig hers, Mea su rers, Checkers, a nd Sa mplers,
Recordkeeping.
Skills: None met the criteria.Skills: Science; Persuasion; Operations Analy-
sis; Technology Design; Negotiation; Mathematics;
Equipment Selection; Operation Monitoring.
Education and Training Programs: Radiation Pro-
tection/Health Physics Technician; Environmen-
tal Health; Occupational Health and Industrial
Hygiene. Related Knowledge/Courses: Building
and Construction; Chemistry; Public Safety and
Security; Engineering and Technology; Physics; Edu-
cation and Training.
Work Env ironment : More often outdoors than
indoors; noisy; hazardous conditions; hazardous
equipment; standing.Of! ce Clerks, General
! Personality Code: CER! Education/Training Required: Short-term
on-the-job training
! Annual Earnings: $24,460
! Beginning Wage: $15,490
! Earnings Growth Potential: Medium
! Growth: 12.6%
! Annual Job Openings: 765,803
! Self-Employed: 0.7%
! Part-Time: 26.0%
Perform duties too varied and diverse to be clas-
sifi ed in any specifi c offi ce clerical occupation
requiring limited knowledge of offi ce management
systems and procedures. Clerical duties may be
assigned in accordance with the offi ce procedures
of individual establishments and may include
a combination of answering telephones, book-
keeping, typing or word processing, stenogra-
phy, offi ce machine operation, and fi ling. Collect,
count, and disburse money; do basic bookkeeping;
and complete banking transactions. Communicate
with customers, employees, and other individuals to
answer questions, disseminate or explain informa-
tion, take orders, and address complaints. Answer
telephones, direct calls, and take messages. Compile,
copy, sort, and fi le records of offi ce activities, business
Conventional–
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