Part IV: Descriptions of the 50 Best Jobs for Each Personality Type _______________________________and nonemergency police and fi re service, emer-
gency ambulance service, information, and after-
hours calls for departments within a city. Determine
response requirements and relative priorities of situ-
ations and dispatch units in accordance with estab-
lished procedures. Record details of calls, dispatches,
and messages. Enter, update, and retrieve informa-
tion from teletype networks and computerized data
systems regarding such things as wanted persons,
stolen property, vehicle registration, and stolen vehi-
cles. Maintain access to and security of highly sen-
sitive materials. Relay information and messages to
and from emergency sites, to law enforcement agen-
cies, and to all other individuals or groups requiring
notifi cation. Scan status charts and computer screens
and contact emergency response fi eld units to deter-
mine emergency units available for dispatch. Observe
alarm registers and scan maps to determine whether
a specifi c emergency is in the dispatch service area.
Maintain fi les of information relating to emergency
calls such as personnel rosters, and emergency call-
out and pager fi les. Monitor various radio frequen-
cies such as those used by public works departments,
school security, and civil defense to keep apprised
of developing situations. Learn material and pass
required tests for certifi cation. Read and eff ectively
interpret small-scale maps and information from a
computer screen to determine locations and provide
directions. Answer routine inquiries and refer calls
not requiring dispatches to appropriate departments
and agencies. Test and adjust communication and
alarm systems and report malfunctions to mainte-
nance units. Provide emergency medical instructions
to callers. Monitor alarm systems to detect emergen-
cies such as fi res and illegal entry into establishments.
Operate and maintain mobile dispatch vehicles and
equipment.
GOE—Interest Area/Cluster: 03. Arts and Com-
munication. Work Group: 03.10. Communications
Te c h n o l o g y. Other Jobs in " is Work Group: Air
Tr a ffi c Controllers; Airfi eld Operations Specialists;
Dispatchers, Except Police, Fire, and Ambulance;
Telephone Operators.
Skills: Negotiation; Operation Monitoring.Criminal Investigators; Fire Investigators; Forensic
Science Technicians; Parking Enforcement Workers;
Police and Sheriff ’s Patrol Offi cers; Police Detectives;
Police Patrol Offi cers; Sheriff s and Deputy Sheriff s;
Transit and Railroad Police.
Skills: Persuasion; Judgment and Decision Making;
Negotiation; Service Orientation; Social Perceptive-
ness; Critical # inking; Speaking; Science.
Education and Training Programs: Criminal Jus-
tice/Police Science; Criminalistics and Criminal
Science. Related Knowledge/Courses: Law and
Government; Public Safety and Security; Telecom-
munications; Customer and Personal Service; Psy-
chology; Computers and Electronics.
Work Env ironment : More often outdoors than
indoors; noisy; very hot or cold; contaminants; using
hands on objects, tools, or controls.Police, Fire, and Ambulance Dispatchers
! Personality Code: CRE! Education/Training Required: Moderate-
term on-the-job training
! Annual Earnings: $32,660
! Beginning Wage: $20,910
! Earnings Growth Potential: Medium
! Growth: 13.6%
! Annual Job Openings: 17,628
! Self-Employed: 1.2%
! Part-Time: 6.3%
Receive complaints from public concerning
crimes and police emergencies. Broadcast orders
to police patrol units in vicinity of complaint to
investigate. Operate radio, telephone, or computer
equipment to receive reports of fi res and medical
emergencies and relay information or orders to
proper offi cials. Question callers about their loca-
tions and the nature of their problems to determine
types of response needed. Receive incoming tele-
phone or alarm system calls regarding emergency