Use this chart to prompt your own thinking about the learning needed to support change
effectively.218 Power Up Your Mind
Stage1 Early thinking, pioneering,
and adventuring
High excitement levels among
senior people at the same
time as anger, denial, resis-
tance in some2 Refinement and improve-
ment as the big picture is
communicated more widely
Excitement, engagement,
fear, and resistance existing
side by side3 Detailed plan agreed
Confidence, excitement, ner-
vousness, and more calcu-
lated resistance from a few4 Organization and individu-
als adapt as change is
delivered
Relief and gradual accep-
tance and ownership5 Consolidation of change at
the same time as new busi-
ness imperatives begin to
appear
Reflection, confidence, and
determination linked to
wearinessOther feelings,attitudes,
and behaviors?Kinds of learning needed
to support the change