Use this chart to prompt your own thinking about the learning needed to support change
effectively.
218 Power Up Your Mind
Stage
1 Early thinking, pioneering,
and adventuring
High excitement levels among
senior people at the same
time as anger, denial, resis-
tance in some
2 Refinement and improve-
ment as the big picture is
communicated more widely
Excitement, engagement,
fear, and resistance existing
side by side
3 Detailed plan agreed
Confidence, excitement, ner-
vousness, and more calcu-
lated resistance from a few
4 Organization and individu-
als adapt as change is
delivered
Relief and gradual accep-
tance and ownership
5 Consolidation of change at
the same time as new busi-
ness imperatives begin to
appear
Reflection, confidence, and
determination linked to
weariness
Other feelings,attitudes,
and behaviors?
Kinds of learning needed
to support the change