The two archetypes help us develop and mould our perceptions about the events
in our life. It is our mental models that play an important role in our learning, i.e., our
perception about an ethical behavior has been developed by our mental models, and as
this mental framework changes, the perception of ethical behavior also changes. If the
information available fits or conforms to the structure of the models rightly, we then
assimilate that information transforming it into knowledge. On the other hand, if the
information contradicts the model then it is rejected as untrue. In most of the cases
information cannot get through to us because of these Mental Models (Senge, 1990). To
counter this effect Senge has suggest seeking divergent views before reaching convergent
conclusion. Before developing your own opinion first we should collect impartial
information that will help us view the situation from different perspectives. According to
Senge advocacy should be balanced with inquiry. He suggests:
When advocating your view, make your own reasoning explicit. Say how you
arrived at your view and the data upon which it is based. Encourage others to
explore and critique your views. Encourage others to provide different views;
actively inquire into others' views that are different from your own. (1990)From organizational point of view, Senge’s concept could be seen as informed
decision making by the management. This concept encourages the management not to
overrule the option that their decision or opinion could be incorrect and the information
from other people could be vital in evaluating their decisions. This does not mean that
they will totally follow other people’s opinion. The information drawn from other people
will help them to look at the situation from different angles and then later on they will be
able to defend their decision with proper reasoning.
Shifting mental models mean that individuals are liberated from that narrow
vision, which the preexisting mental models make them see. According to this concept,
individuals do not confine their thinking to a couple of concepts; instead, they are willing
to see things in their originality even if they oppose their own preconceived views. This
means they are able to see the reality on ground and not as projected by their mind. In
organizational context this concept enables the management to analyze the situation