According to Jones learning takes place at different levels within the organization,
which he discusses in the light of learning organization’s Model given by Senge(1990).
These levels are:
i. Individuals
ii. Group
iii. Organizational
iv. Inter-organizational
In order to be able to understand how HRD interventions can be made effective,
comprehension is essential about the processes of learning that occurs at different levels
within the organization. This will also help us understand how career promotion
strategies could be effectively implemented.
- Individual Learning
The individuals are required to increase and improve their skills and abilities that will in
turn facilitate development of the organizational core competencies. He says, that
developing a sense of Personal Mastery mostly means that the organization empowers the
individuals to the extent that they experiment with new ways and techniques. In the
process, the individuals develop a deeper understanding of the activities they are involved
in and hence by using their mental models to find new efficient ways of performing at
work. While explaining the individual learning process Jones highlights:
A learning organization can encourage employees to form complex
mental models and develop a sense of personal mastery by providing
them with the opportunity to assume more responsibility for their
decisions. This can be done in a variety of different ways. Employees
might be cross trained so that they can perform many different tasks,
and the knowledge that they gain may give them new insight into
how to improve work procedures. (2005: p. 404).